By Glen Ervin:
No one likes a bad review. Especially DJs. Especially on bridal sites such as WeddingWire and The Knot. Bad reviews are, after all, bad for business.
How can you make sure your reviews remain largely five stars? Let’s count the ways…
- Map out the major moments
Wedding party introductions, first dance, father/daughter, mother/son, bouquet toss, garter toss, last song – most bride’s are quick to let you know what songs they’d like played; few, however, consider the full impact of their choices. Does the bride want to spend a full four-minute song dancing with her new hubby or would she prefer a quick spin? How long is the groom comfortable dancing with his mom, etc.? Never miss the chance to communicate your concern for your client’s comfort prior to the event.
- You had one job
I once managed to screw up “Smith.” Yep. There it was on the grand entrance list the bride had given me: “Smyth.” What she failed to tell me – and I failed to ask – was that it was pronounced “Sm-eye-th.” I have since learned to write EVERY unusual name or spelling – first and last – down pho-net-tic-lee.
- The more you know the better the show
It’s one thing to see “Hot In Herre” on a client’s playlist and another to hear from the bride that the song “was our high-school jam and will keep my girls on the floor.” Or that anything by Stevie Wonder will be a big hit with the bride’s mom. That info, and a well-timed spin, is your ticket to greatness. Ask for the story behind the songs.
- Establish a do-not play zone
While most brides have no problem giving a DJ the leeway to takes requests, don’t hesitate to ask if there are any songs or genres she prefers not to hear. And be prepared to inform guests that the couple has asked that those songs not be played on “their day” – and to immediately offer said guest the chance to make another request.
- Pump up the volume (or not)
Check out the room’s layout in advance and place your gear accordingly, preferably square in front of the dance floor. Elevate your speakers above the heads of those sitting and avoid setting your speakers up near tables. Be willing to adjust levels, as needed. Or be prepared to hear about it.
- Degrees of Separation
Strained family relationships happen. And can take sudden unpleasant turns if not pro-actively addressed with your bride prior to your event. So ask if there are any divorces, separations or other family matters you need to be aware of in making your announcements.
Showing the utmost care and sensitivity for your client’s most important day is the surest way to leave a lasting positive impression.
Did I miss anything? Let me know in comments…
After being turned out to pasture following a 16-year club residency, Glen Ervin finds himself gainfully employed as Promo Only sales manager, media consultant and staff writer.