Tag Archives: DJ Business

Are you ready for the bits to hit the fan?

By Brian Buonassissi:

This may seem a bit of a morbid scenario, but if your company’s data was destroyed in a fire or some other unforeseen incident and you had to pick up the next day right where you left off, would you be able to do so? After all, lose your event data, leads in the pipeline, contact information, contracts, playlists, music, etc. and you’ll lose business.

Here are a few tips on how you can ensure your data doesn’t take a dump on your bottom line…

Create videos or manuals Some of your repetitive procedures and tasks should be documented either with videos, manuals or both. For one, this takes the liability out of having everything being in one person’s head. It also saves you time if you bring on somebody to take on that task and it keeps things consistent. Of course, I recommend going through all of those things regularly and updating them as need be, but at least you have a baseline.

Have an online cloud-based storage mechanisms We utilize Dropbox for most of our items (including those videos or manuals mentioned above) but Google drive, iCloud, etc. all make for great places to store training documents, music, etc. For our sales leads and event tracking, we use an online CRM and event planning software. We don’t want all the planning forms in one guy’s bag. Should a DJ of ours get in a car accident on the way to an event or something catastrophic happens, we need to immediately be able to have someone step in and be up to speed with the least amount of disruption possible.

One Password! We utilize one password to store key log-ins and other valuable data. This allows you to give access to certain people based on a hierarchy system. Things like our wi-fi codes, accountant contact, company credit card information, EIN#, banking info, etc. is all stored and given to the appropriate personnel.

Have a succession plan in place Similar to having a will that gives your family/loved ones direction should something happen, we want a clear and concise protocol in place as to how the company moves forward. With our company, this is not only talked about regularly with key staff personnel but is documented so no one is left wondering what is next.

In our industry, we are dealing with events that are generally big moments in a person’s life. Sure, there may be a certain amount of grace someone will give you should your data disappear but it’s important that your business can pick up and not only limit the stress put on your clients but also save your staff and/or yourself some headaches as well. Assume you want to sell your business one day, how nice would it be knowing that you don’t have to spend a ton of time creating these things at the moment you need them but instead it is already built into your company’s DNA?

This all comes back to seeing your data as important and preserving it as best you can. Should you need some help in this arena, feel free to reach out. I’d be glad help you get started and find something that fits your business perfectly.

Based out of NYC, DJ Brian Buonassissi is a successful internationally traveling DJ/MC specializing in luxury destination private events. He runs a multi-city mobile DJ/event business with offices in Southern California, Destin, FL and New York City. You can connect with him at brian@djbrianbofficial.com.

Are DJs becoming obsolete?

By Tony Fernandez:

Why is it that whenever DJs comes across an article about how brides want to save money or how couples want to DIY their weddings and the suggestion of using an iPad , iPod (are those still a thing?), Spotify, Pandora, etc., are brought up DJs seem to loose their collective minds?

I’m going to put this out there: If you have to worry about iPads, iPods, etc., becoming a factor in how you do business or conduct yourself as a DJ do us all a favor and hang up your headphones, do not pass GO, you do not collect $200.00. Turn in your DJ card and relegate yourself to doing backyard soirees for your HOA or PTA events.

There is no question that as time has marched on technology has allowed for possibilities inconceivable even a few years ago. Today access to music is truly instantaneous and on demand. Think about it, it wasn’t too long ago that getting music was a pretty regimented process: you heard a song on the radio or in the club; you find out who it is; you went to Sam Goody or Tower Records and you bought your CD. Repeat for the next desired song/album.

The internet changed everything, how music was distributed, shared, and obtained. iPods changed how music was collected and played back. Computers changed how music was stored. Streaming has changed how music is accessed. With all of those dramatic changes and the power at the fingertips of everyone and anyone, the perception is that everyone and anyone can make and share playlists. If that isn’t enough, you can find other people’s playlists and use those. This action gives the perception that collecting, cultivating, disseminating, and presenting music is “easy”.

While I don’t profess that being a DJ is equivalent to neurological surgery, and not every DJ is an “artist”, the reality is being a DJ does require skill.   DJs are more than a person that strings together random songs or creates killer playlists. Our profession is based on the experience, knowledge, and proficiency to play the right song at the right time, every time. You can’t wing it. You can’t pre-plan it. You can’t create a playlist beforehand.   You live in the moment, make a decision and execute every 90 seconds or less.

Clients have every right to choose to have their wedding, birthday, corporate event, etc. fulfilled by a low cost / automated option. They get what they pay for. That client isn’t my client.

Our job is to become and continue to be the best DJ we can be. Do that and I promise you, you will have work. Clients who want a successful event will hire talented and experienced people to fulfill that expectation. You’re selling you, your experience and your skill set.

Bottom line: If you equate yourself to an iPod, expect to be treated like an iPod. I’ll be hanging out with the experienced professionals.

Keep ‘em spinning. Till next time.

 Based out of Richmond, VA, DJ Tony Fernandez has been a DJ, Remixer, Producer, Musical Soothsayer and Audio Gear Oracle since 1980. Find him on facebook. Email djtonytf@gmail.com

 

Ask Questions: Get Better Every Day, Your Way

By Mike Walter:

If you’ve read my first few posts for this blog you’ve noticed I have talked about health and fitness. And if you know me, even casually through social media, you may ask why I am qualified to speak on this subject. After all I’m a middle-aged man in average condition. My height and weight (6 foot, 190 pounds) actually put me at the high end of average and I’m certainly no Adonis with my shirt off. DJs like Marcello or Jay Sims or Rob Snyder have to be more qualified to talk about fitness, right?

Perhaps. Or perhaps it’s like sports where the best athletes rarely make the best coaches. For a great athlete things often come naturally which means someone like Michael Jordan probably never over analyzed his game in an effort to get better. If you look through the list of best coaches in any sport, they are usually athletes who struggled to make an impact or even remain on the roster. Those are the guys who spent countless hours breaking down every nuance of a skill in an effort to improve. And though that rarely made them superstars it left them in the unique position to teach the game to others.

It’s in that struggle that coaching and managing and educating often comes from.

So I’d argue I’m probably the best guy to talk about fitness because I struggle with the topic as much as most people. As I walk the hallways of every DJ convention, for every lean and fit DJ I pass, there are twenty just like me, guys who find it hard to resist every temptation and who struggle to maintain a consistent exercise regimen.

I would also use a similar argument for explaining why I’ve been such an effective DJ trainer through the years. I am not a natural talent when it comes to entertaining. I have pretty good pipes for sure but I’m not a great dancer and my beat mixing skills have been honed from years and years of practice. I think that’s what makes me such a good trainer. I can relate to most struggles that a DJ or MC might go through and help them with first hand advice as to how I overcame something similar. I can break down most tasks that we have to do as entertainers and explain it to someone because I’ve probably had to break that same process down for myself in order to improve. Those are the things that have helped me train my own DJs for over 20 years now and those are the reasons I’ve been able to help so many others set up their own training programs.

It’s also why I’d love this blog to become as much about performance as it is about fitness. And I’d love you as the reader to direct it. Please ask away.   Let me know what future topics you’d like to see me cover and I’ll be happy to write about them.

Till then, just keep trying to get better everyday: Keep moving and burning those calories and keep practicing your chosen craft.

Mike Walter is the proud owner of Elite Entertainment, a Multi-System DJ Company in New Jersey that was recently selected by TheKnot.com and WeddingWire.com as a top Entertainment company in the country.

“I Turned Down My First Client”

By Brian Buonassissi:

 

Here’s a statement I never thought I would make: After some 22 years of business I turned down my first client. Last year, I was listening to one of the PHDJ podcast episodes hosted by Mike Walter and Joe Bunn (if you’re not subscribed to it, you need to be) and the question came up if either of them had ever turned down a client? Like me, up to that point, neither of them had. However, the question gave me serious pause to think about clients that were “questionable.”

I can think of a handful of clients our company has taken on where, when we went to contract, I had a feeling they were going to be trouble clients. In the end, they all ended up to be exactly that – every single one of them. In some cases, we had to give a partial or full refund. Listening to the podcast, I began to ask myself, “Why did we take these clients on?”

The reasons varied. Part of me didn’t want to feel defeated. I wanted us to take on the challenge of making these clients have the party of their life. Another part of me may have wanted to make sure our DJs were working and there was fear that another booking may not come. And then there was another part of me that wanted to bring in the revenue.

As my DJ profile and demand has grown over the years, I’ve had the luxury of being able to pick and choose which clients are “the right fit” for me. If a client wasn’t a good fit, I’d send it down the chain to one of our other guys. That type of client didn’t really affect me as our other DJs had to deal with it and I masked it by saying, “It was good training” for them.

It hit in me in the face that I was being rather selfish. That started a process over the last few months of 2017 in identifying just who our ideal client was. I’ll share some of that with you.

Our ideal client:
*is between the age of 22-35
*is kind and generous
*is creative – loves uniqueness
*is cutting edge – enjoys social media and mobile apps, open to incorporating the latest and greatest
*Loves a variety of different music or at least has an appreciation for many different genres
*has an awareness that a DJ can make/break their event
*easily recognizes and appreciates value over low quality
*is willing to collaborate with us (there’s a mutual trust between us)
*has a crowd that loves to dance any chance they get
*communicates well and appreciates timely responses and reciprocates

That’s our Top 10 list. Once I identified our ideal client, it really put me (and our sales staff) in the driver’s seat and we found ourselves interviewing our clients just as much as they were interviewing us before taking on a job. There is still nervousness that I may lose out on revenue but the negatives of taking on a client that isn’t a fit completely outweigh any positives.

Back to the client I turned down…in a nutshell, they didn’t pass muster on 5 of the 10 on our list. It was enough of a warning sign for me that I knew this wasn’t the right client for us. I sent the client a contract anyway. However, when they came back with changes they wanted to see to the contract, it was like a little nudge from the heavens telling me to abort.

I spent some time thinking through how to communicate that I was going to rescind the contract offer; the last thing I wanted to do was for the planner to stop sending referrals (some of our best parties came from her). I talked to the planner first (over the phone) and she totally understood and even said she wished she had done the same. I tried calling the client twice but got v/m both times, so I drafted a nice email and sent it off. I never heard back. Again, more confirmation that I made the right call.

Have you ever had a trouble client? What have you done? It’s not a matter of if you’ll ever have one but when. If you take one thing away from post today, I would encourage you to identify your ideal client with no more than 10 bullet points. The process challenges you to real drill down. I think it will do wonders for your business. It has for mine.

Based out of NYC, DJ Brian Buonassissi is a successful internationally traveling DJ/MC specializing in luxury destination private events. He runs a multi-city mobile DJ/event business with offices in Southern California, Destin, FL and New York City. You can connect with him at brian@djbrianbofficial.com

The Triangle: Conferences, Workshops, & Coaching/Mentoring

By Brian Buonassisi:

As we embark on a new year, I think it’s important to assess where you are at and where you want to go in 2018. I’m not talking about fickle New Year’s Resolutions but more to steering your business in the right direction. For some, no major course correction is needed. For others, you many need to completely change directions due to where the wind in your market is taking you. Over the years, I’ve found that there’s a pattern to growth and it’s not a linear thing. It’s like a triangle – you keep going through it. You’re either in need of conferences, workshops or coaching/mentoring. All of them have their place but I thought as you start thinking through your 2018 budget, this is a perfectly timed topic to talk through each one.

Conferences
There’s really 3 “national” DJ conferences out there: Mobile Beat, Marquee, and the DJ Expo. While you can definitely pick up some things to help your business at any of them, these conferences are mainly inspiration and network heavy. To encourage attendance, the show producers have to cast a wide net and cover as broad material as possible. You have the beginners all the way through to the industry veterans. It’s a great way to re-charge with your DJ brothers and sisters as well as take in a ton of information over a couple days. However, the reality is that it could take weeks if not months to go through all your notes and implement a strategy to employ some of it.

Workshops
Typically, workshops are more narrowed in scope. You are drilling down on a specific subject matter (or two) rather than a large range of categories. For example, you may want to improve with mic etiquette or scratching or sales, etc. If there’s an area that you feel you could use some development in, finding a workshop to address that area could be the solution. The other advantage to workshops is that you interact with those who are looking to learn the same type of subject matter. That can bond you together with a person you may never have had a chance to meet otherwise.

Coaching/Mentoring
So far it may appear like each one of these options is a step up from the other. While coaching/mentoring could feel that way, I honestly think it could be a great first step. Rather than undoing bad habits or mistakes, you are able to deal with issues in real time. Finding a coach or a mentor isn’t cheap (not for the good ones at least) but it saves you a lot of money in in the long run. These sessions are either in one on one settings or in a small group (10-20 people) whereas a conference may have thousands and a workshop could have up to a hundred or so. The constant touches (at minimum you’re meeting a few times a year but most meet weekly or monthly) and accountability with coaching/mentoring makes a ton of difference in not only getting started with a plan but staying the course.

For myself, I’m in the coaching/mentoring category this year. Not only am I being coached in 2018 but I’m also coaching others. I’m only a few days in and it’s already been rewarding. What are your needs? What category do you fall in? It could be you need a little of all three. The reality is that doing any of these three things is going to put you ahead of 90% of your competition and give you a leg up. I hope to see you in one of these settings in 2018 and if I can help you at all, don’t hesitate to reach out.

Based out of NYC, DJ Brian Buonassissi is a successful internationally traveling DJ/MC specializing in luxury destination private events. He runs a multi-city mobile DJ/event business with offices in Southern California, Destin, FL and New York City. You can connect with him at brian@djbrianbofficial.com.

The True Cost of Music Piracy

By Glen Ervin:

As convenient as the interwebz has made getting the music you need, the low-cost and invisibility of the ‘net has led to an explosion of too good to be true offers from websites masquerading as legitimate record pools. Think of them as the modern day version of that guy in the alley selling “real” Rolexes out of the trunk of his El Dorado… with access to your hard drive.

Fortunately there are a few of ways to tell which sites are operating in the shadows; the easiest is to keep an eye out for those selling legacy releases. The labels don’t allow it (why give away your best sellers?). Hence, any site offering unlimited access to a legacy catalog is not partnered with the labels or paying the artists or labels who provide their music.

Why should you care? 

The Institute of Policy Innovation estimates that global music piracy causes $12.5 billion of economic losses every year. That breaks down domestically to 71,060 music industry jobs lost since the days of Napster — a loss of $2.7 billion in workers’ earnings that accounts for $291 million in personal income tax and $131 million in lost corporate income and production taxes.

That’s $422 million dollars that could be going towards schools, roads, libraries and more – gone.

Let’s put that in terms every mobile operator can understand…

Economic losses on a scale that’s followed by nine zeros impacts everything from how much you charge for a wedding to how much time you get to spend with your family (instead of wearing all the hats required to run your business) to the car you drive — not a problem, by the way, for the $19.99 all you can download guys who keep all your money and drive Range Rovers.

Which brings us back to our friend in the alley and his deals on wheels…

If it seems to good to be true… it is.

Give your money to some hustler looking to turn downloads into dollars at the artist’s expense and you’ll just be feeding the dog-eat-dog world that keeps us all working for less than we deserve.

It’s up to you to decide what’s need and what’s greed.

After being turned out to pasture following a 16-year club residency, Glen Ervin finds himself gainfully employed as Promo Only sales manager, media consultant and staff writer.

Book More Events By Spreading Out Your Reviews

By Brian Buonassissi:

A wise businessman once told me, “To book more business, be everywhere.” These days it’s never been easier or more affordable to be everywhere — that’s why reviews are so great! They don’t cost you anything and with a ton of third-party review sites out there, your chances of clients finding you go way up the more places those reviews can be seen.

Just like social media, some will gravitate to certain platform over others. Very few (that I’ve seen anyway) use multiple review sites. I also think asking clients to leave reviews on multiple review sites comes across as a chore (even if it is just a copy and paste) and does nothing to motivate them to jump on a computer and start cranking out a review.

One of the biggest changes we’ve made in our business to increase the number of places where we can be found is to ask clients what reviews sites they use on our client intake form. We’ve struck the verb “review” from our company vernacular (it’s such an ugly word) so the way we phrase these questions (we feel) helps us get those answers.

Here’s the verbiage we use…
*Have you set up a Knot Profile?
*Have you set up a WeddingWire Profile?
*Are you a frequent Yelper?
*Do you use Google Reviews?
*Do you use Facebook Reviews?

If there are other sites you use which have an option for reviews (i.e. GigMasters, Thumbtack, etc.), you might want to add those to the list above. By asking these questions on a client intake form, it is much more disarming. That said, if they don’t fill this out before our “creative planning meeting”, we’ll do it in person when we meet. It gives us a good idea of not only the effectiveness of this strategy but also gives us direction on where to send them when it’s time to send them a request to “share their experience”.

This is important for Yelp especially. With that particular site, if they aren’t a frequent Yelper, it doesn’t do any good to send them there because their review will be posted under the “unverified” category and those reviews are not easy to find. Yelp (as do all these sites) want it to feel organic and not as if the company asked for it. If they are a frequent Yelper, send them there. Those reviews won’t get flagged and you should be fine.

Now, going this route may cut down how many reviews you get on a specific site and could put your “best of” awards from those sites in jeopardy by not meeting a certain threshold. If they utilize more than two of these sites mentioned above, we’ll rotate out our review requests every three or so months with which one we push clients to use, assuming they are using multiple platforms.

By doing it this way, it still allows us to hit that magical number to qualify for the awards.

If you have never tried this approach, I encourage you to give it a test run. See if your inquiry sources start to multiply. If your sales pitch is solid, this should hopefully lead to more bookings.

Let me know how it works for you.

Based out of NYC, DJ Brian Buonassissi is a successful internationally traveling DJ/MC specializing in luxury destination private events. He runs a multi-city mobile DJ/event business with offices in Southern California, Destin, FL and New York City. You can connect with him at brianbuonassissi@discjockeynews.com.

Communication is Key: Creating Connections w/ Mitch TayloR

By Mitch Taylor:

I don’t know about you but at the age of 42 I find it increasingly difficult to communicate with today’s millennial brides, the majority of who tend to prefer to communicate via email. My assistant (a 24-year-old millennial herself) and I had occasion to discuss this the other day after a bridal show and were amazed that some businesses still use very formal language to communicate with young brides — only to be left wondering why they get no response.

Speak to a prospective bride just as she is speaking to you.  If she’s using short sentences with basic language, do the same. If she mentions descriptive words about her event use those same words in your reply.

Here’s an example of an email recently received and how we handled it to get the appointment:

Hello I am just getting ideas and prices at the moment and I was wondering around what your average pricing would be I would also like the uplighting also an email would prob be the best way to respond thanks for your time.

Amber

My response:

Hi!  How’s your wedding planning going?  I got your email regarding entertainment and uplighting for your wedding.  I attached a photo above to show you examples of our work and how we can transform your venue too.  Feel free to call me anytime and let’s talk about your day.  906.786.6967.  Thanks for contacting me and I look forward to hearing from you soon.

 Mitch

Bride’s Reply:

I am sorry I have gotten your calls but been busy working.  At this time we are going to go with a live band from 8-12.  I am looking to rent uplighting (for the whole night of the reception) and also entertainment from 4:00pm-8pm.  Not many have been willing to do that time slot since it is Labor Day weekend.  Please let me know

My response:

Hi Amber,

Sure…we can do that.  When’s a good time for us to get together to chat about your wedding?

Bride’s Reply:

I work in Marquette at Lowe’s.  My next days off are Monday and Tuesday.  I have a cake appointment in Marquette on Monday at 12pm.  Where are you located and what is a good time for you?

My reply:

Hi Amber,

What about Monday at 1:30pm?  Would that work?

Bride’s Reply:

Yes I think that would work.  What is the best phone number to get a hold of you in case I need too?  I have a cake appointment a 12:00 so I will be in town.

 My next response was to send her an email confirming that date and time with an appointment reminder from DJ Event Planner.

Bottom line: Brides want to do business with someone who understands what they want, gives them the information they need in a timely fashion connects with them.

Be real. Be honest. But most importantly be relatable. Speak to them the same way through email as you would over the phone.

About: Mitch Taylor owns and operates Taylored Weddings and can be reached via email at mitch@mitchtaylor.net. For more info about his Creating Connections books and workshops visit creatingconnections.biz

 

I Like To Move It Move It!

By Mike Walter:

My wife Kelly and I were in Seattle a few years ago and we decided to hike Mt Rainier. On the bus ride out we started chatting with a woman named Hannah who was traveling by herself. She told us she was an epidemiologist (which I found out means she’s a doctor who studies diseases).   Half-jokingly, I asked her what disease was going to kill all of mankind and without missing a beat she said, “Inactivity.”

I have to say I was relieved to hear that because I consider myself a pretty active person but I also have to admit that there have been times since then where I wanted to skip a run or workout or even a walk with my dogs but Hannah’s succinct, one word, spontaneous answer has echoed in my head and got me moving.

When you think about it, almost every major invention of mankind’s has made us more sedentary. We invented the wheel and we domesticated wild animals to help us move things. We created engines to move us even faster. We’ve made everything from Egg Beaters to escalators all in an effort to make our lives easier. But in doing so we’ve triggered a gene inside most of us that loves to relax. And, believe me, there’s nothing wrong with relaxing, but only after you’ve earned it through some hard work and motion.

We as a society, and definitely we as an industry, need to move more. We need to do more. We need to avoid the disease of “Inactivity” and all myriad health issues that come along with it.

Many people know I like to run. It’s my favorite healthy activity. I’ve done sixteen marathons in my life and while I’m not quite in marathon condition anymore, I still love to lace up my sneakers and head out, whether it’s for a short, fast run or a leisurely long jog. Knowing this, many people have asked me how they should get started if they too want to run. Here’s my simple advice: get off the couch. Don’t set too lofty of a goal early on because it’s impossible (and dangerous) to go from couch potato to marathon runner in a few weeks. If you’re currently overweight and inactive my advice would be to seek your doctor’s approval first and foremost and assuming you’re given the green light, go for a walk. Day one, make it a ten minute stroll. Day two, add a minute or two. If you have a track near your home, it’s an ideal place to head. Tracks are softer on your joints and if you get too tired, you’re never too far from your car.

And when you’re ready to speed it up a bit, fear not! Because, here’s the thing about running: you already know how to do it. It’s in your DNA. Remember, before mankind invented all those things to make us sedentary, we moved. We hunted and chased our food down, often after miles and miles on our feet. Or we were the hunted, and those who survived were fast enough to avoid the mountain lion or mastodon that wanted to make us dinner. So once you go from walking to jogging, don’t over think it. Just go a little faster and a little longer each and every day and soon you’ll be logging miles, shedding pounds and most importantly, avoiding all the detrimental side effects of inactivity.

Here’s one of the misperceptions of our industry: events don’t burn that many calories. Sure it’s better to be up and moving on a weekend night than sitting around in a the Lazy Boy flipping channels, but I think too many DJs do an event and think they’ve burned so many calories they are entitled to eat all night and then hit the drive-through on the way home. You’re wrong. Even if you’re a dancer, even if you move around a lot at your events, it’s very doubtful that you’re getting your heart rate up to an aerobic state and burning some real calories. So be careful equating one of your gigs to an increased amount of food and thinking you’ll be even.

My wife and I do a lot of little things to keep ourselves active. Kelly wears a Fitbit and she always strives to hit her 10,000 daily steps. When we go shopping, we usually park as far from the store as possible. We walk our dogs a lot. When we go to the beach, we often take a stroll along the shoreline. These are just a few of the many things you too can probably do just to be a little more active. The pay off in the end is well worth it and when the “sacrifice” is stepping away from the boob tube for a little while and getting some fresh air, it’s even better.
Mike Walter is the proud owner of Elite Entertainment, a Multi-System DJ Company in New Jersey that was recently selected by TheKnot.com and WeddingWire.com as a top Entertainment company in the country.

Is your first impression the RIGHT impression?

By Mitch Taylor:

Recently I was about to order breakfast at a hotel restaurant and was shocked to see that a three-egg omelet was $20.00. While at first I was thinking of turning around and going across the street to McDonald’s, I decided to continue.

Why? Everything about this restaurant spoke FIRST CLASS: The surroundings were impeccable. The waiter was extremely polite and cordial, asking us how quick we had to make it to our next event in the morning. The menu had souffléés and other high-end options with top ingredients listed in their offerings. I thought to myself “Let’s see what a $20 omelet tastes like.”

Our food came and it was absolutely phenomenal. The eggs were fluffy, the vegetables were not too over or undercooked. The meat was perfectly seasoned and tender. The cheese was melted just enough to pull in all of the flavors of the omelet together.

What does this experience have to do with you? Everything. What’s your presentation? Look at all of your service offerings and see if they are congruent. Does your website match the level of service you offer? Think like a bride or better yet, create a focus group from your past brides. How? Ask them. Most brides would LOVE to put themselves back into wedding planning mode even if it’s just for a few hours.

Once you have your focus group, ask them to rate upcoming marketing materials you plan to put out to put all of your services in order of preference with regards to quality and appearance. See what resonates with them and what doesn’t. Take care of the brides you surveyed afterwards by giving them each a gift card to their favorite restaurant. Trust me, it may seem a bit much to money to spend on research but in the long run it will be worth that and more because you will have your target customers (past brides) review your materials and give you valuable insight as to what they liked and what they didn’t.

Next: Do your marketing materials (business card, website, brochure, bridal show display) equal where you are at in your marketplace? If not you may be sending the wrong message. For example, if you are the highest priced entertainer in your market but your bridal show booth involves you standing behind it or worse yet just having brides fill out a slip without any engagement, then you are not sending the right message and brides will get confused as to why you are priced at the top of the market. As a recent bride told me at a bridal show when watching a DJ perform there “I don’t know why they bring third rate equipment to sell to first rate brides.”

Everything you do and offer makes an impression. Someone is always watching you when you are servicing the public. Always make sure to put your best foot forward and ensure your marketing stays congruent with the level of service you are providing.

Mitch Taylor has worked in the Mobile Disc Jockey industry for over two decades, first cutting his teeth as an on-board club DJ for Carnival Cruise Lines. In addition to owning and operating Taylored Weddings in the Upper Peninsula of Michigan, he is a sought-after speaker and Gitomer Certified Advisor whose sales training, books, coaching and workshops are in high demand all over the country.